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Northern Powergrid "Focused" on Reconnecting Remaining Customers Affected by Storm Darragh

The power distribution company says it is well positioned to restore power to all remaining customers by tonight following the weekend's storm.

Storm Darragh brought strong winds across the region throughout Saturday and Sunday.

Northern Powergrid says it's teams made great progress over the weekend, with over 120,000 power cuts having been restored since the storm hit and are out today focused on fixing damage and reconnecting the remaining 1,154 customers without power

The comapny says:

"We have support teams out in our communities again today, going door to door to provide hot meals and welfare support, and continue to keep in contact with customers in the areas most affected to make sure they know the locations of our Customer Support Vehicles and what other support is available in their local area.

For customers who have been without power for more than 24-hours, we offered a £150 contribution to overnight accommodation and further financial support where appropriate."

Steve McDonald, Northern Powergrid’s Director of Field Operations, said:

“Thanks to our team’s  dedication to work into the night after a really difficult couple of days, we were able get more customers back on sooner than the estimated.”

“Today we are focused on getting our remaining customers back on supply by tonight and ensuring they are kept fully up to date and offered welfare support until their power is back on.

“We really appreciate our customers’ ongoing patience - and the thanks we have received for the work our teams are doing.  We will not stop until our final remaining customers affected by Storm Darragh are all safely reconnected.”

In an update at 1pm on Monday Northern Powergrid said:

"Storm Darragh has impacted our network with damaging winds impacting across our regions. This has affected our ability to safely carry out repairs.

We are working hard to restore power to all customers impacted by the storm.

We are aiming to give our best view and timings for getting people back on today.

For those customers where we estimate your power will be back on at 22:00, we are aiming to have power restored before then, however, we will update when have a more accurate time and contact customers directly.

We are updating the power cut map regularly, with more accurate estimated times as soon as we are able. The map gives the same information that is available to our contact centre advisors.

If you haven’t already, please report your power cut online, it helps us to keep you updated and provide direct updates.

Supporting customers is always our priority. We know it’s difficult to be without power and we’re here to support you, 24/7.

If you are in a dangerous or difficult situation, there is risk to life, you are medically dependent on electricity, or you require extra support, call us on 105.

If you have a medical emergency, call 999 immediately"

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