North Yorkshire Police are expanding their right care right person initiative.
Right care, right person aims to reduce harm by ensuring individuals and communities receive the right support from the most appropriate agency the first time.
It's instead of the police being the default first responder where there are concerns about an individual's mental or physical health.
Currently RCRP is only in place for calls from acute hospitals, mental health services or social care, but it's going to be expanded to calls from the public.
Here's Superintendent Victoria Taylor:
She explains how it will work in practice when implemented with calls from the public:
Superintendent Taylor added:
"I've been involved with RCRP right since the early discussions back in 2022, and then through to its delivery and implementation on the 31st of January 2023, where we went live with acute and mental health hospitals.
"And then following that in phase two with social care on the 31st of March, 2023, we then went into our third phase, which was integration of RCRP into business as usual. And we established joint strategic governance within RCRP. That includes a RightCare RightPerson panel meeting, which is a really productive forum.
"We have over 130 invitees to that meeting, and that's where agencies can submit on a monthly basis any cases they may have dealt with where, for example, they can't understand why the police reacted in the way they have to a particular incident. Conversely, the same for the police, it might be as challenging appropriately why we've been perhaps at a mental health hospital with a patient and not being able to hand over a patient in inappropriate time frames.
"Because whilst we're with that patient, Obviously that impacts on other calls for service that the police should be attending as well. So we found that the RCRP panel meeting, it's a very tactical meeting. It's very productive meeting. It's something that's been commented on favorably with the two peer reviews that I've had carried out on RCRP by the College of Policing.
"And that continues to go from strength to strength. It's jointly chaired by ourselves. And T's Esquire Valley Gary Mappfin and Danny Leach and Mark Wood are the key tactical chairs of that. And that enables that the force control room element in terms of the triage team to input where they think the right agency needs to intervene with that member of public or partner agency needs to perhaps adopt or adapt certain policies or procedures."
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