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North Yorkshire Police in Recruitment Drive

An assistant chief constable in the force has admitted emergency call handling times haven't been good enough.

The target should be to answer 999 calls within ten seconds.

Lindsey Butterfield says there have been challenges over the summer.

She adds demand has been high but more police have been added to the call room as things weren't good enough previously:

North Yorkshire Police have been busy recruiting new call handlers or moving those with useful experience from other roles.

Assistant Chief Constable Butterfield says there has been a big improvement though:

She adds that many new staff are also already in place:

Assistant Chief Constable Butterfield feels they're aware of the different reasons for loss of staff and are taking steps to remedy that:

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