On Air Now

This is the Coast

Midnight - 6:00am

  • 01723 336444

Now Playing

Erasure

Take A Chance On Me

Download

North Yorkshire Police 999 Call Handling Performance Improves

North Yorkshire Police say they are seeing positive results in their efforts to improve their handling of 999 calls.

The force has a target of answering 90% of emergency calls within 10 seconds.

The latest Data for shows that the force had an average answer time of 11 seconds.

Deputy Chief Constable Scott Bissett says they are making progress.

While the 11 second answer time is just outside the target of ten seconds, Chief Constable - Tim Forber - says progress is being made. Performance remained strong during the busy summer months of July to September, with 89.5% of calls answered within 10 seconds and more improvement works underway.

Several steps have been taken to improve call handling, including adding communications officers to the force control room. The force has also taken steps to educate the public about appropriate 999 use, reminding them that the emergency line should only be used for genuine emergencies.

 

More from Yorkshire Coast News

Comments

Add a comment

Log in to the club or enter your details below.

Follow Us

Get Our Apps

Our Apps are now available for iOS, Android and Smart Speakers.

  • Available on the App Store
  • Available on Google Play
  • Just ask Amazon Alexa
  • Available on Roku

Today's Weather

  • Scarborough

    Low-level cloud

    High: 11°C | Low: 6°C

  • Filey

    Low-level cloud

    High: 11°C | Low: 5°C

  • Whitby

    Low-level cloud

    High: 11°C | Low: 6°C

  • Bridlington

    Low-level cloud

    High: 11°C | Low: 5°C

  • Hornsea

    Low-level cloud

    High: 11°C | Low: 5°C

  • Driffield

    Low-level cloud

    High: 11°C | Low: 5°C

News