At 5am this morning the new Bilsdale mast began transmitting TV services to the region.
Transmission firm Arqiva say that most viewers should notice very little disruption, if any, as the new mast uses the same channels and frequencies as the 80m tower that was previously providing signals. Anyone who experiences disruption, or a loss of services, is first asked to perform a retune and to call the helpline on 0800 121 4828 if any problem persists.
Shuja Khan, Chief Executive at Arqiva, said
“This is a significant moment in the restoration of services from the new Bilsdale mast, and a real testament to the hard work and tenacity of everyone involved in the project.
“Most people will now be receiving TV signals from the new mast, as it is in the same place as the old one. If you experience any loss of service, and a retune doesn’t bring back your TV channels then visit bilsdalemast.co.uk or call the helpline on 0800 121 4828.
“I’m pleased that we have been able to switch it on today but our work is not finished. While our first priority has been returning the main TV channels, additional services such as radio and mobile phone coverage, will follow in the coming weeks and months, so the hard work on site continues.”
North Yorkshire Council’s leader, Cllr Carl Les, said:
“The fire at the Bilsdale mast affected so many people and it has been an extremely challenging job to introduce the replacement transmitter.
“We have remained in close contact with Arqiva since the fire to ensure that we have kept our residents updated and reflected their concerns.
“The remote location of the mast has meant it has been a huge task to bring in the replacement transmitter, especially in often challenging weather conditions.
“I have been extremely impressed by the professionalism and ingenuity that has been displayed to ensure that the project has been completed as soon as it has, ensuring coverage for hundreds of thousands of homes across the North of England.”
A small number of households may temporarily lose high definition (HD) services for a few weeks until additional antennae are installed, however all HD channels can be watched in standard definition in the interim.
The Old mast was built in 1969, it was 314m tall and weighed 500 tonnes. The mas was damaged by a fire in August 2021 and had to be demolished that October.
Since then a series of temporary replacement masts have been used, the most recent being an 80m tall mast close to the original site.
The new mast is similar height to the 1969 mast and weighs 250 tonnes. It includes over 4,500 bolts and is built with 50 x six metre lattice panels
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