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Car Makes Multiple Calls to North Yorkshire 999 Service

North Yorkshire Police say their 999 line received multiple automatic calls from a Tesla car this weekend - leading them to get BT to block calls from the vehicle.

It comes as North Yorkshire Police say it took an average of 20 seconds to answer a 999 call last month. That's double their target of 10 seconds.

The force say they are seeing a continuing increase in both 999 and 101 calls and say they are taking steps to ramp up staffing in their control room.

Deputy Chief Constable - Mabs Hussain - says the situation is also not being helped by an increase in accidental calls from phones in people's pockets and even from electric cars.

The force say they receive multiple accidental calls each day, although they are usually from phones rather than cars.

Superintendent Mike Walker says it represents a significant number of calls

The force received 10,491 calls to the 999 service in July which was 5% up on the previous month and 8% up on the same time last year.

 

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