In a statement released on their social media pages, Alpamare say they're closing with immediate effect but hope to re-open in spring 2024.
The closure includes both the waterpark and the Wellness Spa and is blamed on ongoing high costs.
Alpamare waterpark was opened in July 2016 and the Wellness Spa followed in 2019.
This is the statement released by Alpamare earlier on:
It is with great sadness that we announce the temporary closure of Alpamare Scarborough with effect from today. We plan to re-open in Spring 2024.
Whilst we have a fantastic park and lots of brilliant customers, we are unable to continue trading through the winter due to the ongoing high costs associated with our business (including the very high cost of energy needed to heat our facilities and pools in the winter). A brief closure will enable us to carry out essential maintenance and improve energy efficiency.
Any member of the public who has made a booking for Alpamare or Wellness. should receive an automatic refund within the next 3 working days. Wellness members will receive a pro-rata refund for the unused part of their membership. If you have not received a refund by 16 October, please contact us using the details below giving your booking reference number and/or full name.
We cannot wait to re-open in the Spring and welcome you all to Alpamare again.
Our phone lines will not be manned from now until spring 2024, but you can still contact us via social media or by email to accounts@alpamare.co.uk
Comments
Add a comment